Frequently Asked Questions
Everything you need to know about our high-performance apparel.
What is the average shipping time for tactical gear?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for urgent mission requirements.
How do I ensure I select the correct size for tactical vests and trousers?
We provide a comprehensive sizing chart on every product page. We recommend measuring over your base layers to ensure a functional and comfortable fit for field use.
What is your return policy for worn or tested equipment?
Items must be returned in original, unworn condition with tags attached within 30 days. For safety reasons, ballistic plates and load-bearing equipment that have been modified cannot be returned.
Are your materials water-resistant or waterproof?
Most of our outerwear features a DWR (Durable Water Repellent) coating. Specific product descriptions will indicate if an item is fully waterproof with sealed seams or simply water-resistant.
Do you offer professional discounts for first responders or military personnel?
Yes, we offer a 15% discount for active-duty military, veterans, and law enforcement. Please verify your status through our partner portal during the checkout process.
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure installment options like Klarna and Afterpay for larger equipment purchases.