Returns & Exchanges
At Tactical Gear, we stand by the durability of our equipment and offer a 30-day window for returns or exchanges on all unworn apparel and gear. If your tactical equipment doesn't meet your mission requirements, we are committed to making it right with a streamlined return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tactical tags, patches, and accessories are included and undamaged.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it firmly to the outside of your return parcel.
- 4.Inspection and Refund
Once our warehouse team verifies the condition of the gear, we will process your refund or ship your replacement items within 3-5 business days.